Richard Olivas came to our house to diagnose an AC issue. He absolutely went above and beyond to make sure the problem was fixed! He was very professional and extremely knowledgeable!!! Highly recommended!!!
Ryan D. was great! Immensely helpful in diagnosing our problem. (He was quite thorough, which I appreciate vs. many others who find the first easy, half-convincing "explanation" and leave it at that.)
ADDITIONAL review: I recently had more work done by AAA. Nick S, Tristin D, and Juan N were all wonderful! They did an excellent job re installing my toilet and replacing the plumbing under my sink.
What really stood out was how much they genuinely cared about taking care of me as a customer. They were friendly, communicative, and made sure I was happy with the work before they left. It’s clear they take pride in what they do and truly care about providing great service. We would definitely recommend them!
PREVIOUS review:
I had an excellent experience with AAA. What started as a small leak in my bathroom turned out to be a much bigger issue than I initially expected. From start to finish, everyone I spoke with was professional, knowledgeable, and friendly.
Ash and Tyler explained everything clearly and took the time to answer all of my questions, which made the entire process much less stressful. Michael W. came to my home over the course of two days. On the first day, he replaced my water heater, and on the second day, he returned with Keegan to complete the remaining repairs. They worked efficiently, paid great attention to detail, and made sure everything was functioning perfectly before they left.
I truly appreciate the excellent customer service and quality workmanship. I highly recommend AAA to anyone looking for honest, reliable, and skilled plumbers.
There is not enough I can say about the extraordinary service that my family received from AAA Services. It started when I called when our AC went out and asked how fast can you get here? They came out the very next morning and the AC decided to act like a car at the mechanic. Nothing seemed wrong. Jeremiah was here for 2 hours checking everything because obviously something had to be wrong. 1/2hour after he left, it died again. I texted him and he had another tech scheduled. We had already scheduled our ducts to be cleaned so thr tech would come when they were done. Dakota and Dom were FANTASTIC. The ducts were cleaned out and they were great with my dogs and trying to work around me working from home. If you have a choice of who to clean your ducts, ask for Dakota and Dom. Mez was the tech that came and he was fantastic, as well. He was thorough, he was honest and he was professional. I was so sad to hear there was no way to get the AC going that night because the AC needed to be replaced instead of putting a bandaid on it. After he left, he didn't just blow it off to be taken care of the next day or the next. He called his supervisor and messaged me that Kevin could come out that night and get the estimate done so we could have the unit installed the next morning. He stayed until 11pm to ensure we were taken care of. The next morning I talked to someone in their office at 6am and she was so nice. Then came Alex and Carlos. These two young men are amazing humans. They taught me what and why they were doing every step of the way. They were so incredibly knowledgeable, despite their young age. They really have it together and are masters of their craft. We are now cool and I got the best sleep ever on Thursday night that I had had all week. Thank you all so much! Instead of writing one review, I decided to write about the whole experience. I would HIGHLY recommend AAA Services. I didn't have one bad thing to say about our service.
